Standard Bank’s poorest service with 32 day notice

Item: Standard Bank
Rating: 1
Author: Nomlindelo M

So I opened my 32 day notice online. And had been giving notice to withdraw online or using the standard bank app. Until 2 months ago... I can only withdraw now and be charged penalties that can go beyond R500 for the R4000 I want to withdraw. I just cannot believe Standard bank can be so manipulative with my own monies! I can only give notice if I go to the bank. Most Standard bank branches have been closed! And the ones open have long Ques!!!! I do not think this bank thinks about it’s clients, all they want is money!!! Can I take this matter to some ombudsman?

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Replies (1)

Standard Bank's replyOfficial

23 Jun 2021, 00:26

Hello Nomlindelo Mgidi

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply23 Jun 2021, 00:26

Official