PA
Parklands-Vet Animal-Emergency

1 reviews | Active since Jan 2019

03 May 2021, 15:56

Standard Bank's poor Service and understanding

I been banking for 48 years with Standard bank, today you don't even have a manager to speak to but some unqualified idiot. When I got my loan from Standard Bank I was well and Healthy, They used to call me and ask how can they assist my business and me personally, They used to address me as a Doctor, which I am, They took copies of all my Degrees and academic accolades. I got ill, I suffered 3 heart attacks, 3 stents place in me and an open heart surgery, I am Diabetic ,I suffer from Neuropathy and cancer. Now that my income has dropped, I called by my 1st name ,no more doctor, Staff of Standard Bank treat me as though I owe them the money, they speak rudly . I spent 22 years at University to become a specialist. Standard handed my account over to a greedy lawyer who wants to drive a fancy BMW or and AMG which also goes for the Standard bank White employees . Myagreement with Standard Bank was that I make a certain amount of payment monthly, which I am doing ,so Why hand me over without my knowledge ? I also deal with Ned Bank, its the best bank for personal and business purpose. Please stay away from Standard Bank, Their main aim is to make lawyers and their CEO's wealthy . This is not a bank ,but, a loan shark bank.

0
Replies (1)
Standard Bank
Standard Bank's reply04 May 2021, 05:21
Official
 
Hello Parklands-Vet Animal-Emergency 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards

Complaint Resolution Centre
 *** 
*** (fax)
 ***