SJ
Sean J
1 reviews | Active since Sept 2019
26 Sept 2019, 11:23
Standard banks poor service
An inward payment was sent on Tuesday and untill now i have not received it. Usually it takes 24hrs and 48 hrs maximum. Poor service from the bank as I am left stranded with no money. I was told it takes 2-14days over the phone. Stuck, stranded and disappointed.
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Replies (2)
Standard Bank's replyOfficial
26 Sept 2019, 13:02Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Sept 2019, 13:02
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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SJ
Sean J's updateReviewer Update
26 Sept 2019, 13:15Thank you for resolving my issue. I have just received the inward payment.
SJ
Sean J's update26 Sept 2019, 13:15
Reviewer Update
Thank you for resolving my issue. I have just received the inward payment.