DG
Domingos G

1 reviews | Active since Jul 2020

15 Jul 2020, 14:02

STANDARD BANKS PATHETIC SERVICE

MY CASH GOT JAMMED AT THE southdale BRANCH ON THE 03/07/2020 I AM CURRENTLY STILL WAITING FOR MY MONEY. i HAVE BEEN CALLING IN WASTING MORE THAN THE R600 AIRTIME THAT I LOST. I INITIALLY TOLD THE PERSON TO LOG THE QUERY IMMEDIATELY WHEN IT HAPPENED , HOWEVER NOTHING WAS DONE. lemeez helped me log the call on the 7th. OI SPOKE TO SOMEONE YESTERDAY AND THEY PROMISED THAT MY MONEY WILL BE IN BY CLOSE OF BUSINESS YESTERDAY.

i DROVE TO SOUTHDALE BRANCH TODAY. THEY CLOSED , THEN WENT TO THE GLEN AND THEY COULDN'T HELP. WHOS GOING TO PAY FOR THE COST OF ALL MY AIRTIME AND PETROL. i WANT MY MONEY I N WITH ALL THE AIRTIME AND PETROL MONEY SPENT. MY NUMBER *** . CHRISTINA , BUSHY AND A FEW OTHERS KEPT DROPPING THE CALL WHEN I ASKED TO SPEAK TO MANAGEMENT ?

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Replies (1)
Standard Bank
Standard Bank's reply16 Jul 2020, 05:11
Official
 
Dear Domingos 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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