Standard Bank’s Negligence Damaged My Credit Score – Case ***3 Ignored

Absolutely disgusted with Standard Bank’s service. A simple issue with a failed debit order has turned into a nightmare. They logged case number ***3, promised it would be resolved – and then did nothing.

For two months now, I’ve had to make manual payments, and thanks to their incompetence, my credit score has been negatively affected. No feedback, no urgency, just silence.

I’ve been moved from one department to another, and no one takes accountability. This is not how a bank should treat its clients. I expected better.

Sort this out and fix my credit profile!