TR
Thembi R
1 reviews | Active since Sept 2017
11 Dec 2018, 07:57
Standard Bank's Negligence
I would like to complaint about STD bank not having our best interest at heart,I was cleared under debt review on the 12\9\2018 and the very same bogus debt review company gives them an order on the to place me under debt review without a signed document they go ahead without ensuring that the proper protocol is being followed.The document does not even have a signature.My cheque account is frozen ,I have lost faith in Std bank
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Standard Bank's replyOfficial
11 Dec 2018, 09:31Dear Thembi Radebe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 Dec 2018, 09:31
Official
Dear Thembi Radebe
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***