Standard Bank’s IT glitch resolved

After writing a review (7th May)about not being able to open a Fixed Deposit Account on my computer, phone bank app nor going into a branch, for 6 weeks, I was contacted by Standard Bank. Needless to say they told me only that they are trying to sort out the problem. Brigette from the Komatipoort branch, phoned daily to tell me the same thing in different ways. But without getting any new information from Standard Bank’s IT department about the glitch in their programming, she had a tough task. Finally on the 15th May she phoned to say that the IT department had sorted out their programming error and I could try opening a Fixed Deposit Account online. Success at last! Brigette was great, she phoned again the next day to check that it worked.