Standard banks inefficient customer service regarding efts

Good day i am very disappointed with the service that i have received. I did an eft and due to the emotional stress that i was in as my child was in hospital, I had punched in an incorrect account number . I immediately contacted my bank (Std bank) and i was told that there is nothing that could be done except filling in a recall form which they had charged me a fee of R292. 55. They told me that it would take up to seven days for feedback which i dont understand as an eft takes within 24 to 48 hours to reflect in the person bank account. Today i recieved a call to say that i wont be refunded as the funds has already been withdrawn from the persons account . This is due to the bank being ***********. If they had worked timeously i would have got my money back. With eft there is no measures that is in place to ensure the account we tranferring into is legitimate or the correct account. My biggest mistake is trusting std bank in the safe keeping of my funds. Im sure there should be some measures in place to assist, had the recall been done immediately they could of recovered their funds. I will be moving my bank account to another bank as well as escalate to the ombudsmen for banking.