Standard Bank’s incompetence is mindblowing!

We are supposed to be in the age of technology, designed to make our lives easier... not more stressful.

What a useless internet banking team that cannot figure out what is wrong with my profile after resetting so many times. Going through all sorts of security questions designed for safety... but making the client feel like a ******** trying to hack your own account!!!

I mean really??? QR code’s, reset passwords, fingerprint access and OTP and still I cannot access my accounts?

And then they give you the assurance that it will be sorted by COB and then they don’t call you back for days.

I have had it.

Oh. And this isn’t the first time I have had ***** related enquiries because of their incompetence.