Standard Bank's Incompetence Continues

Item: Standard Bank
Rating: 1
Author: Kevin N

Dear Standard Bank

As requested by email please send me a Complaint Reference Number and your final response so that I can take up the incompetence of Bridget Mazomba, Ntombifuthi Gule, Danny Ndlovu and Bernadine Naidoo in dealing with simple queries. I require the complaint reference number so that I may formally complain specifically about Bridget's rudeness and inaction to the Banking Ombudsman.

This is urgent and has been going on for weeks now.

Regards Kevin

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 Apr 2020, 08:20

Hello Kevin

Thank you posting your comments.
We looking into your matter and feedback will be provided as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Apr 2020, 08:20

Official

Hello Kevin

Thank you posting your comments.
We looking into your matter and feedback will be provided as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

15 Apr 2020, 16:04

Hello Kevin

Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and responded to on 02 April 2020.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply15 Apr 2020, 16:04

Official