VM
VHUGALA M
1 reviews | Active since Nov 2017
25 Sept 2020, 07:49
Standard bank's horrible service
Standard bank is a sham of a bank. I have a query for 4 months now being sent from pillar to post and eventually being referred to the ombudsman when I wrote to them they said they are referring the matter back to you and in 15 days I will hear from you but still nothing . Your service is disappointing and disgusting to say the least. Everytime a query you say you are following up but no one ever gets back to me you are useless and your bank should continue falling
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
25 Sept 2020, 12:54Dear Vhugala
Thank you for posting your comments.
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply25 Sept 2020, 12:54
Official
Dear Vhugala
Thank you for posting your comments.
Thank you for posting your comments.
We are looking into the matter. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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VM
VHUGALA M's updateReviewer Update
05 Oct 2020, 15:39When will you respond? standard bank you are a shame to the business industry. No reference no tunr around time for when I should expect my feedback you are useless shame. Go to hell with your horrible service
VM
VHUGALA M's update05 Oct 2020, 15:39
Reviewer Update
When will you respond? standard bank you are a shame to the business industry. No reference no tunr around time for when I should expect my feedback you are useless shame. Go to hell with your horrible service
Standard Bank's replyOfficial
06 Oct 2020, 09:25Dear VHUGALA MPANAMANA
Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman in terms of the matter you logged with the Ombudsman.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman in terms of the matter you logged with the Ombudsman.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply06 Oct 2020, 09:25
Official
Dear VHUGALA MPANAMANA
Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman in terms of the matter you logged with the Ombudsman.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
Feedback will be provided to the Banking Ombudsman in terms of the matter you logged with the Ombudsman.
Kind regards
Complaint Resolution Centre
***
***
VM
VHUGALA M's updateReviewer Update
06 Oct 2020, 09:55You are useless same old automated response when you have failed to reply to them or me it's been more than 6 weeks and you were given 15 days to respond. You are useless and you do not know what customer service is.
VM
VHUGALA M's update06 Oct 2020, 09:55
Reviewer Update
You are useless same old automated response when you have failed to reply to them or me it's been more than 6 weeks and you were given 15 days to respond. You are useless and you do not know what customer service is.