MM
Moifo M

1 reviews | Active since Jun 2012

15 Nov 2018, 11:37

Standard Banks hates its clients

So out of nowhere I get this message from Standard Bank: Your accounts are no longer FICA compliant. Please bring ID & proof of residence to any branch to reactivate your accounts. Queries? ********** 422.

No warning in advance now Im in Witbank for work with no access to my accounts. I've been with SB since I started working but enough is enough Im really fed up now. Thank you Standard Bank for your great service.

0
Replies (3)
Standard Bank
Standard Bank's reply15 Nov 2018, 15:51
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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*** (fax)
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MM
Moifo M's update15 Nov 2018, 16:52
Reviewer Update
Only if I could eat your apology for dinner. I'd be full AF right now judging by the number of generic apologies you give on this site.
Standard Bank
Standard Bank's reply16 Nov 2018, 13:42
Official
Dear  Moifo Morare 

Thank you once again for posting your comments;

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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