1 reviews | Active since Jul 2018
Standard Bank’s Friday no work policy
I can’t believe that it could take more than 15 minutes on a call.
I have been on hold with inward payments for 15 minutes the first time and 10 minutes the second time.
I could hear my calls being answered and then put on hold again!!!! This is pathetic service that people are paying for and we just have to accept this.
Dear Faiyazi Brey
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Faiyazi Brey
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***