EM
Ernest M

1 reviews | Active since Jun 2019

07 Feb 2023, 16:18

Standard bank's double standards sucks and I hope they lose client base

I find Standard bank's vehicle finance consultants biased and probably ******,last year in April I app**** for a vehicle finance with a deposit of R300k and was approved for the vehicle but unfortunately the car was ****** in October 2022,the finance lady at the dealership was white maybe hence the quick approval,today I app**** for vehicle finance,different dealership where the finance person was unfortunately black,again am applying for vehicle finance with a deposit of R200k but I was declined based on accounts that I didnt conduct well back in 2020 during Covid,accounts that I paid up and settled in 2021,why didnt this principle apply last year when I app**** for the other vehicle,this is bull**** and ravoal profiling sucks,I hope you lose all prospective clients,I cant force you to approve me but its ****ed up when the rules you're applying now didnt apply then,even my credit scoring is better than it was when I got the last approval,i've never missed any ****ing payment since 2021,you conduct business wrong and now I understand better

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Replies (1)
Standard Bank
Standard Bank's reply07 Feb 2023, 16:27
Official
Good day Ernest 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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