SP
Shawn P

1 reviews | Active since Mar 2017

20 Jun 2017, 12:59

Standard banks Disgusting service

<p>I am currently on debt review, which I have told Standard bank numerous times, I have called and made numerous arrangements to pay which has been recorded and I have kept to. I am being continuously harassed by so called customer service consultants. Today being from a woman named Brenda tell no ********** 430 she is the most rude, unprofessional person I have ever spoke to. Standard bank should be ashamed to employ such people. I am going to go further than hello peter and report standard bank and Brenda to the ombudsman. </p> <p>Worst bank period !!!!!!!!!!!!!! </p>

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2017, 12:51
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply11 Jul 2017, 14:49
Official

I appreciate you taking my call earlier.

As discussed, the matter is viewed in a very serious light and we are addressing your concern internally. I trust that you will conclude a suitable arrangement with regards to the outstanding debt.

Warm regards

Complaint Resolution Centre

***