Standard Banks ***** department is a JOKE!!!!

On the 6th of February I got hold of standard Bank to report ***** on a newish bank card that I have tapped only about 4 times since I got it. they then stopped the card and said they will investigate the case it will take 10 to 14 working days. This morning I get a message on my phone "Your ***** case is now concluded. We appreciate your Patience" 31 working days later and that's the message I get REALLY what a joke I find it extremely frustrating that I have never used this card for online purchases yet the ***** that was committed was online purchases in a area that i have never been in my entire life Yes the people ordered uber eats twice in 15 minutes amongst other things that's extremely strange they must start looking internally at *****. I still have not received my money surely they can get hold of uber eats and get the address of the people that used my details if they really wanted too.

Also let a person know what the outcome was!!!! Unless its all hush hush