MV
Martin V
1 reviews | Active since Jan 2025
05 Mar 2026, 18:27
STANDARD BANKS BAD, BAD SERVICE
I have submitted the required documents to the Std Bank Deceased Estates portal on 20/1/2026 for the maturation of the current bank account. They requested confirmation that I, the appointed executor, was going to handle the estates affairs myself that I confirmed on 21/1/2026 (the next day).THEN - NO REPLY/RESPONSE. As this was an urgent matter, I enquired again as to the maturation of the account on 3/2/2026 - AGAIN NO RESPONSE/REPLY. I wrote them a 3rd email on 3/3/2026 to which till now I had no response/reply. THEY ARE ****** HOPELESS AND A DISGRACE TO SO CALLED SERVICE DELIVERY
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Replies (2)
Standard Bank's replyOfficial
06 Mar 2026, 07:15Dear Martin,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2026, 07:15
Official
Dear Martin,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Mar 2026, 13:30Dear Martin,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Mar 2026, 13:30
Official
Dear Martin,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***