1 reviews | Active since Jun 2017

03 Aug 2020, 23:01

Standard banks additional charges

So Standard bank you say My mo account for R4.95 whatever the price is for this type of account and you must probably draw once every leap year to get charged the minimum fee but standard bank you charge for every last thing honestly...I have never heard of a honouring fee and i have another 2 accounts with other banks but u deduct it right away then what are you charging me honouring fees for..I would like somebody from Standard bank to contact me or i will switch my salary to my other account so i hope to hear from anybody then that would leave me know choice but to close this account

0
Replies (5)
Standard Bank
Standard Bank's reply04 Aug 2020, 06:53
Official
Hello Mustaqeem
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
*** *** (fax)
***  
's update08 Aug 2020, 15:47
Reviewer Update
Still waiting on standard banks response and probably going to wait forever and i need tgis
's update08 Aug 2020, 15:48
Reviewer Update
I need this sorted as its been a werk now and one of your agents is still getting back to me absolutely pathetic service honestly
's update11 Aug 2020, 10:11
Reviewer Update
Hi

Hope that you well


I was contacted by one of your collegues and hes name is Xavier and he clearly just apologised to me and thats it.

I never heard anything back from him and i have sent numerous emails to him but doesnt respond so if nobody makes an effort to call me today and get this sorted then please close my account as i want nothing to do with standard bank
Standard Bank
Standard Bank's reply11 Aug 2020, 11:29
Official
Dear Mustaqeem P

Thank you for your comments.

Please note this matter has been resolved, and feedback has been sent to you on email.

Kind regards  Complaint Resolution Centre
********** ********** (fax)
***********