JS
James S

1 reviews | Active since Jul 2011

17 Mar 2026, 10:57

Standard bank...poor service...again!

After months of back and forth, via the banking ombudsman, Standard bank promised that a senior member of staff would contact us to discuss our "situation"- that was 3 weeks ago and nobody has contacted us- what a shame and a poor reflection on their service levels

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Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2026, 11:03
Official
Good day James,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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