MM
Mongezi M
1 reviews | Active since Nov 2024
09 Dec 2024, 14:17
Standard Bankn Prestige Banking
Recently upgraded to prestige evolve banking,the worst decision ever. The dreams sold are just embarrassing when it comes to them keeping to what they sell. You promised a bundled titanium card with a FREE credit only to be told different after you upgrade(discrepenicies). You are told you will be assigned to a private banker only to get a useless one that ghosts you and you can never get her on a call. Can't be paying R230 for a poor service like this I'm gutted.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
09 Dec 2024, 15:02Dear Mongezi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Dec 2024, 15:02
Official
Dear Mongezi
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Dec 2024, 10:22Dear Mongezi
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Dec 2024, 10:22
Official
Dear Mongezi
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Mongezi M's updateReviewer Update
11 Feb 2025, 22:29Disappointed by your banker and service you claim yo offer period...
MM
Mongezi M's update11 Feb 2025, 22:29
Reviewer Update
Disappointed by your banker and service you claim yo offer period...
MM
Mongezi M's updateReviewer Update
11 Feb 2025, 22:29I'm done
MM
Mongezi M's update11 Feb 2025, 22:29
Reviewer Update
I'm done
Standard Bank's replyOfficial
12 Feb 2025, 07:29Dear Mongezi
Thank you for writing back to us.
Please note that we have escalated this matter to our Leadership team.
Kindly be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we have escalated this matter to our Leadership team.
Kindly be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Feb 2025, 07:29
Official
Dear Mongezi
Thank you for writing back to us.
Please note that we have escalated this matter to our Leadership team.
Kindly be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
Please note that we have escalated this matter to our Leadership team.
Kindly be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***