ML
Maude L
1 reviews | Active since Dec 2018
04 Apr 2019, 20:48
standard banking ruining our credit record
i have never experience such bad service as i have at standard bank, we had a home loan and loan was paid up, we have been calling them since november requesting that they send trans union proof that we have settled the loan but we are still battling with that even today and no one is willing to help us, we are unable to apply for loans because we are told that are our credit score is very low, because of standard bank not doing their job
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Standard Bank's replyOfficial
05 Apr 2019, 06:40Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply05 Apr 2019, 06:40
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards