HG
Henry G

1 reviews | Active since Mar 2018

06 Sept 2023, 11:27

Standard Bank,from BAD to WORST

Standard has once again proof that they are rapidly becoming a bank that you can't trust. This morning some one made a cash deposit into my current account. Just to get notice that I had to pay R127 something for handling my money. Is this now to prevent any contagious sickness? He was forced to use the tellers because the ATM was out of order. Every month I'm paying banking fees,for what now? Is this now another **** to swindle money from clients? Once again a client becomes a victim of banks in this country. Why must the client pays for ineffective services? It's not my fault that their ATM wasn't working,but yet I must pay for it. Great job in taking money from a pensioner,and justify it with honor.

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Replies (2)
Standard Bank
Standard Bank's reply06 Sept 2023, 12:10
Official
Hi Henry

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply11 Sept 2023, 11:30
Official
Hi Henry

Thank you for taking our call. Please note that the reversal has been logged and it will be resolved on the 2023/09/14.

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team***