Standard bank/Brooks & Luyt Att ref **********

Please assist. My standard bank credit card Acc with reference ********** was sent to Brooks and Luyt Att and I made the payments as I promised. On the 29/03/2019 I made a last payment of R1401.64 and sms the deposit slip as requested. Since then I have been receiving sms’s reminding me of outstanding payments and avoiding further legal actions being taken against me. I have contacted the Brooks and Luyt att numerous times and they did confirm that I have paid the account in full as proven bt their records. They told me since March 2019 after I emailed them last proof of payment that a letter of request has been send to standard bank and an update on my ITC profile but to date I haven’t received the letter nor my status being updated on ITC. They just keep on sending me sms’s stipulating that I must make payments on the account.

I have been sending them email and promised of follow up on the matter but nothing has been done.

Your help with regard will be highly appreciated.

Kind regards