JN
Jeandre N
1 reviews | Active since Apr 2024
31 Aug 2026, 15:50
Standard bank, your trusted disappointment
Terrible service once again from the Nigel branch. I’ve been asking for a copy of a vehicle contract for more than a week from a personal banker, no response, no feedback, no assistance and all of this comes with a nice arrogant attitude.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
31 Aug 2026, 15:58Dear Jeandre,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Aug 2026, 15:58
Official
Dear Jeandre,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
JN
Jeandre N's updateReviewer Update
02 Sept 2026, 06:20You can not open a investigation and then automatically close it yourself!? Nothing has been done and there has been no assistance? This is classic standard bank useless assistance.
JN
Jeandre N's update02 Sept 2026, 06:20
Reviewer Update
You can not open a investigation and then automatically close it yourself!? Nothing has been done and there has been no assistance? This is classic standard bank useless assistance.
Standard Bank's replyOfficial
02 Sept 2026, 08:46Dear Jeandre,
Thank you for your response.
We understand your concerns however, a phone call is required to ensure that we gather all the necessary information and complete the authentication process needed to assist you effectively.
Please note that our team is required to close cases when we are unable to establish contact with a client.
To help us resolve this matter for you, kindly provide an alternative contact number or advise on your preferred availability for a call.
We appreciate your cooperation and look forward to assisting you further.
Kind regards,
Standard Bank Hello Peter Team
***
Thank you for your response.
We understand your concerns however, a phone call is required to ensure that we gather all the necessary information and complete the authentication process needed to assist you effectively.
Please note that our team is required to close cases when we are unable to establish contact with a client.
To help us resolve this matter for you, kindly provide an alternative contact number or advise on your preferred availability for a call.
We appreciate your cooperation and look forward to assisting you further.
Kind regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Sept 2026, 08:46
Official
Dear Jeandre,
Thank you for your response.
We understand your concerns however, a phone call is required to ensure that we gather all the necessary information and complete the authentication process needed to assist you effectively.
Please note that our team is required to close cases when we are unable to establish contact with a client.
To help us resolve this matter for you, kindly provide an alternative contact number or advise on your preferred availability for a call.
We appreciate your cooperation and look forward to assisting you further.
Kind regards,
Standard Bank Hello Peter Team
***
Thank you for your response.
We understand your concerns however, a phone call is required to ensure that we gather all the necessary information and complete the authentication process needed to assist you effectively.
Please note that our team is required to close cases when we are unable to establish contact with a client.
To help us resolve this matter for you, kindly provide an alternative contact number or advise on your preferred availability for a call.
We appreciate your cooperation and look forward to assisting you further.
Kind regards,
Standard Bank Hello Peter Team
***