STANDARD BANK YOUR STAFF ARE LETTING YOUR CUSTOMERS DOWN

Standard Bank I have requested a bank statement from you for a loan account since the inception of the account and your staff have told me they cannot give it to me, then after a month of fighting Nomvulo said she would request it from metrofile. It is now almost two months later every week i get an email saying that it is resolved by Escalations but NOBODY HAS SENT IT TO ME OR CALLED ME EVEN THOUGH I KEEP ON REPLYING ON THE EMAIL THAT ITS NOT RESOLVED, IF I DONT MAKE CONTACT NOBODY GETS BACK TO ME.

Your service is disgraceful!!!!!!!!!!!!!!!!