STANDARD BANK YOU DISGUST ME!!!!!!!

I HAVE BEEN A CLIENT OF STANDARD BANK FOR 19 YEARS AND IN ALL OF THOSE 19 YEARS I HAVE ALWAYS RECEIVED BAD SERVICE. THEY ARE NOT INTERESTED IN ASSISTING WITH QUERIES. MY DEBIT ACCOUNT WAS JUST CHANGED FOR NO GOOD REASON AND NO NOTIFICATION. I HAVE BEEN TRYING NOW FOR MORE THAN TWO WEEKS TO GET INFO ON THIS NEW 'UNWANTED' ACCOUNT OF MINE BUT OF COURSE WITH NO LUCK! UNFORTUNATELY IT IS SO MUCH EFFORT TO SWITCH BANKS SO WE AS CUSTOMERS ARE FORCED TO PAY FOR SERVICES EVEN WHEN THEY ARE GROSSLY DISGUSTING LIKE THAT OF DTANDARD BANK