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James S

1 reviews | Active since Jul 2011

24 Sept 2024, 16:29

Standard Bank- you can't be serious?!

My wife needed copies of bank statements because Standard Bank did no email them to her as promised last year. They allege they did- our email inbox says otherwise. Now they want to charge her R750 to send her some downloaded statements off their computer! What a ripoff!

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Replies (1)
Standard Bank
Standard Bank's reply24 Sept 2024, 16:31
Official
Dear James

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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