Standard Bank You can keep your Credit Card - Do not bother!

Sent below email as 3rd email to query Credit Card Application and till today have not had an answer on any of these emails. Very poor service! Dear Standard Bank Credit Card Department On 23 June 2020 I have app**** online on your website for a Credit Card and was approved for the limit that I have chosen of R10 000. I was then instructed to email all supporting documents (ID, Payslips, and Bank Statements) which I have done almost immediately. The next day I received a SMS to forward these same documents to a different email address which I have also done immediately. And…this was the last that I heard from you guys. More than a month later! I have made at least 5x phone calls in this time to some Call Centre and although they were all helpful, could not do much as the problem was lying with Sales Department that was requested every time to contact me….which never happened. Then on 21 July 2020 I receive SMS requesting to answer with “1” if I am still interested in applying for the Credit Card. I burst out laughing out loud as the problem was never with me, it was with you, and then after all the time having no response, I have to confirm if I am the problem. Well, I rep**** to this SMS with “1” as I was still interested after waiting for about a month at that point and what happened after that? Nothing! Again no response at all and today being 9x days later! To me personally, only one other company has given me this bad service and that was Telkom. Therefore this service so far ranks with the worst of the lot as it comes to service and that from a company that is supposed to prize it’s good service, which I have seen none of in this time. So my question, what more do I need to do from my side to get some service and to get the Credit Card that I have app**** for? If for some reason I have been declined for this application or something like that, please just say so, do not just keep silent.

Therefore, as I have not heard from a soul from Standard Bank Credit Card, please do not bother to send me any Credit Cards as why would I want to do business with this poor service provider.