1 reviews | Active since Mar 2009
Standard Bank - you are just a number.
My overall experience, and it's not getting any better: *****ulent debit orders will go off your account - bank cannot / will not assist. Debicheck? yeaaaah, declines will still go through - again, "can't help you". (will reverse for a fee though... of course). You will not be able to renegotiate your home loan interest - even after 9 years. (probably can now when interest rate is in their favor, but when a rate is lower? good luck.) They will suspend your credit card for online transactions, simply flagged as "law violation" - no reason (not citing law, regulation or any reason), no remedy (what do I need to do to get it unflagged? "uhhhh", what have I done wrong? "uhhhh", what law? "uhhhh", regulation? "uhhhh"), no phone call explaining the issue.
Will be moving to another bank in Dec... again.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
