STANDARD BANK WRONGFUL COLLECTION CALL HARRASMENT !
Standard bank has for the last 24 months called me regarding collection for ANOTHER person's debts on a daily basis. This is unacceptable as I am NOT even a standard bank customer! I have spoken to their complaints department on at least 10 occasions; I have emailed back and forth with mangers in call centers and the complaints department all of whom assured me these calls would end. In addition to calling mangers I even offered to give a sworn statement to the effect that I was not the person they were looking for, this was refused by standard bank. These managers even tried to say standard bank had sold the bad debt on and that I should take it up with the new owners of the debt. However, this all proved to be false when I continued to receive calls from standard bank. I would like this nightmare to end it has cost me time and money all because of poor record keeping on standard bank's part. In my opinion I would never trust Standard bank with my admin never mind my money.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
