Standard Bank worst service ever- PLease train your staff

<p>I have requested a settlement letter on the 11th November through your call centre, and to date nothing has been sent through. Today again i call your call centre and speak to your uns****ed, unpleasant call centre agents who gave me the run around for over an hour and still did not help.</p> <p> </p> <p>6 days later and still no settlemnt letter, could this be that youre bank is not interested in me settling my debt. If so please issue me with a paid up letter instead of wasting my time.</p>