SK
Shamiel K
1 reviews | Active since Sept 2019
17 Sept 2019, 16:15
Standard Bank - Worst service ever
In 2007 I app**** for a loan at Standard Bank. In 2010 I had to apply for debt review. My initial loan was R100 000.00 In 2019, I currently owe Standard Bank Attorneys R 330 000.00. I pay them R5 000.00 a month but the debt amount increases. When I contacted the call centre they recommend I contact the attorneys. It's a vicious circle and no assistance from the bank to settle. Total *******. Is there any senior manager at Standard bank that can assist
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Standard Bank's replyOfficial
18 Sept 2019, 09:43Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Sept 2019, 09:43
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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