DB
Dean B

1 reviews | Active since May 2021

15 May 2021, 12:37

Standard bank worst service ever

Really the worst service I had in my life from standard bank went into a branch to open a MyMo account consultant took almost 2 hours to open the account still my cell phone number is wrong on the system after I gave it to him 8 times now I'm stuck can use the banking app to which I must go back into the branch to change the number why must I waist my taxi money to go there when they made the mistake phoned them a couple of times to the point which they can't help me really bad service standard bank happy I'm just Gona use this account to save money in and not for my salary to be paid into

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Replies (1)
Standard Bank
Standard Bank's reply15 May 2021, 22:49
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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