1 reviews | Active since Aug 2016
Standard Bank _ worst experience ever continues
<p>The below was posted on 18 August 2016, to date I have not been contacted by Standard Bank.</p> <p> </p> <p>I have been a signatory on a non resident account since 1998, on 21 June 2016 I requested a Euro transfer, to date this has not been excecuted. I get conflicting answers or not even a response to my emails. I have contacted the Customer Resolution Centre they undertook to resolve the situation by 11 August 2016 but since then I have not heard from them and after twice going back to them I do not even get a response. I requested PAIA details from ********** here too I am waiting for a response.</p> <p> </p> <p>In 30 odd years in the finance environment this is by far my worst experience.</p>
Good day Brian Leslie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Brian Leslie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
It would appear that this is an automated response and thus anything actually happening is remote.
Really sad.
It would appear that this is an automated response and thus anything actually happening is remote.
Really sad.
