Standard Bank _ worst experience ever

<p>I have been a signatory on a non resident account since 1998, on 21 June 2016 I requested a Euro transfer, to date this has not been executed. I get conflicting answers or not even a response to my emails. I have contacted the Customer Resolution Centre they undertook to resolve the situation by 11 August 2016 but since then I have not heard from them and after twice going back to them I do not even get a response. I requested PAIA details from ********** here too I am waiting for a response.</p> <p> </p> <p><br />In 30 odd years in the finance environment this is by far my worst experience.</p>