JZ
Jeannette Z

1 reviews | Active since Oct 2014

10 Dec 2024, 08:27

STANDARD BANK WORST EVER!!!!!!!!!!!!!!!!!!!!!!!

i dont know what to do anymore as now standard bank has sent my child this sms : Standard Bank: Your account *******3784 is inactive. Please transact to reactivate it. Call us on ***for more help

|My 1st issue is : her account was opened in+- 2009 and then money was paid in there and card expired so my husband and daughter went to standard bank bedfordview were she opened another account and the old account was closed without our knowledge and the monies that was there was still suppose to be transfered to the new account which never happend i would like this done immediatly .

2nd issue : Her bank account now is a student account so when we can we eft money to her now it says its in actived how can standard bank to that and just close accounts like they want to .....?

Please fix this or we will close out childs account and take it to another better bank .

If you need to contact me call me now

0
Replies (4)
Standard Bank
Standard Bank's reply10 Dec 2024, 08:34
Official
Hi Jeannette

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply10 Dec 2024, 15:15
Official
Hi Jeannette

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply12 Dec 2024, 14:34
Official
Hi Jeannette

Please take note that our branch staff has verified that they have reached out to you and have emailed you; please reply.

In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team*** 

Standard Bank
Standard Bank's reply12 Dec 2024, 14:34
Official
Hi Jeannette

Please take note that our branch staff has verified that they have reached out to you and have emailed you; please reply.

In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team***