Standard bank - worst customer service ever!!!!!
<p>Beginning June 2016 I requested after bad customer service that my current account be changed to consolidater to reduce monthly service fees. Although the prestige banker at Lambton confirmed it was done it never was. I went into Rosebank branch and had it changed there. Although my account is now consolidater = R45 service fees, I still get debited with R179 service fees??????</p>
Good day Joey Labuschagne
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Joey Labuschagne
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Joey Labuschagne
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Joey Labuschagne
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***