DS
Debbi S
1 reviews | Active since Jun 2021
10 Jun 2021, 12:08
STANDARD BANK - WORST CUSTOMER CARE EVER
Possibly the worst customer care in the history of banking. Calling the bank every day for 2 weeks to reverse a debit order incorrectly debited of my account is taking close to 3 weeks to resolve. Be prepared to wait for a minimum of 20 mins on a call and then be disconnected !! What the heck???
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
11 Jun 2021, 00:18 Hello Debbi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply11 Jun 2021, 00:18
Official
Hello Debbi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***