CJ
Casiday J
1 reviews | Active since Sept 2011
17 Aug 2022, 11:19
Standard bank, worst bank to deal with ever!
I submitted my father's documents at Thibault square branch where a friendly consultant helped me. He even sent the email through as urgent. It has been three days and I have not even received an email of acknowledgement nor any update because we urgently need the funds in his account! We have comp**** with everything, I do not know what the problem is!
I have sent an email to deceased enquiries as well as to deceased escalations. The number on your website: *** does not work!
What kind of operation is being run here?!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 Aug 2022, 11:27Good day Cassiday
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply17 Aug 2022, 11:27
Official
Good day Cassiday
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
CJ
Casiday J's updateReviewer Update
17 Aug 2022, 11:49I hope so. I will return and write a good review only when the matter is resolved or when I am at least acknowledged.
CJ
Casiday J's update17 Aug 2022, 11:49
Reviewer Update
I hope so. I will return and write a good review only when the matter is resolved or when I am at least acknowledged.
Standard Bank's replyOfficial
17 Aug 2022, 12:24Good day Casiday
Thank you for taking our call.
We will escalate this matter to our team
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for taking our call.
We will escalate this matter to our team
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply17 Aug 2022, 12:24
Official
Good day Casiday
Thank you for taking our call.
We will escalate this matter to our team
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for taking our call.
We will escalate this matter to our team
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***