RA
Robyn A

1 reviews | Active since Mar 2018

30 Mar 2018, 13:19

Standard Bank - worst bank in the world

Most PATHETIC bank in the world. STILL WAITING for their customer care department to even bother to send me an email acknowledging that they need to resolve my accounts which they refused to close and is now blocking me for the simplest blady thing. HATE is the only emotion I can express towards them. Absolutely pathetic

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Replies (2)
Standard Bank
Standard Bank's reply31 Mar 2018, 06:08
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply16 Apr 2018, 11:35
Official

Dear Robyn Ashdown

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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