DT
Dirk T

1 reviews | Active since Jan 2014

27 Dec 2024, 11:33

Standard bank Worst Bank in RSA

The worst bank when it came to protecting their clients personal information. They let *****sters hack my accounts(credit card, cheque account, savings account) and empty them all. R360,000 in total. They allowed these ********s to exceed my credit card account limit by R96,000 It took them 10 weeks before they close the case after they forced me into a settlement by offering to refund R 160,000 and send it by email stated that it is no admission of guilt but simply a gesture of goodwill, also stated that I must accept the offer within 3 days or they will withdraw the offer, also that I am not allowed to discuss this offer with anybody without their permission. Please if you need to open an account stay away from Standard Bank. I have recently contacted them on various occasions telling them that I am going to all social media platforms to air my view but till now no I received no response except that they will come back to me within 72 hrs. It is now almost 30 days.

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Replies (1)
Standard Bank
Standard Bank's reply27 Dec 2024, 14:10
Official
Good day Dirk, 

This is not the level of service we strive for.

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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