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aRTHUR X
1 reviews | Active since Aug 2009
20 Nov 2023, 09:19
Standard Bank Worst Bank Ever
I recently settled my revolving account with Standard Bank and received my paid letter; shortly thereafter, they began sending me summons for the overdraft account, for which I made arrangements and am currently paying. What irritates me is that arrangements for paying the outstanding balance on a monthly basis are still in place, but Standard Bank harasses me with summons demanding that I settle this overdraft all at once, which is totally unacceptable given that this is due to their wreckless lending criteria, and as such, I do not have such money to settle this account all at once
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
20 Nov 2023, 09:22Good Morning Arthur
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Nov 2023, 09:22
Official
Good Morning Arthur
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
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aRTHUR X's updateReviewer Update
27 Nov 2023, 10:38update please
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aRTHUR X's update27 Nov 2023, 10:38
Reviewer Update
update please
Standard Bank's replyOfficial
27 Nov 2023, 10:44Dear Arthur
We have requested our team to look into this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
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We have requested our team to look into this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Nov 2023, 10:44
Official
Dear Arthur
We have requested our team to look into this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We have requested our team to look into this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
