ME
Michelle E

1 reviews | Active since Mar 2022

07 Mar 2022, 12:51

Standard bank worst bank ever

They closed all the smaller branches so you can do more online, in the comfort of your home or business what a load of BS. The bigger branches services are extremely poor there is only 2 people helping at collection desk and then in between they help other clients that came in after you, then the staff is so uninformed about how the online banking works, I had to stand in the que to collect my cards for 2.5 hours with my baby. After being helped i asked who can assist me in activating internet banking again. She told me no mam you can call them from your house and sort everything out over the phone BS. after 20 min on the phone just for the consultant to tell me unfortunately he can't help me, I have to go in to my nearest branch. Tired of standard bank. closing account moving on to another bank. Standard bank is the worst bank ever.

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Replies (1)
Standard Bank
Standard Bank's reply25 Mar 2022, 15:39
Official
Hello Michelle

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
  
Kind Regards 
    
Standard Bank Help Centre
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