LV
Lizette V

1 reviews | Active since Aug 2016

27 Mar 2024, 08:30

Standard Bank Worst Bank Ever

The worst experience I have ever had with a bank. Please do not open a standardbank account for ANY reason. Their enterprise banking team is disorganized, misinforming clients of what to do and reluctant to resolve matters in an amicable way. They take ages to come back to you and their modus operandi is to not communicate at all, leaving their clients unattended. Their escalation channels do not work, and they make promises they cannot keep. I would seriously recommend you go to FNB. Much better customer service there.

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Replies (1)
Standard Bank
Standard Bank's reply27 Mar 2024, 08:36
Official
Good day Lizzette

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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