IG
Ilene G

1 reviews | Active since Nov 2018

28 Nov 2018, 09:02

STANDARD BANK WORST BANK EVER!

STANDARD BANK WORST BANK EVER!!

I am so terribly disgusted and disappointed with Standard Bank.

They blocked my account without notifying me.

Standard bank has put me in such great inconvenience as they decided to block my account without informing me.

I had to cancel my drs appointment because I did not have access to my account to pay.

All my debit orders are going to go off and my account is blocked.

But why do they care, they could not be bothered what happens to their customers!

It makes no difference to their life's.

The worst part is when your card declines at the grocery store. It is so embarrassing.

I even called Standard bank in hope that they would be able to help me.

The consultant whom I spoke to told me that the calls are recorded and that there is nothing she can do to assist me.

Now I have to take off from work to sort this out due to poor service from Standard bank.

I have been banking with them for 16 years.

All I have to say is thank you Standard bank for your terrible customer service and thank you for having your so called best interest for your customers.

I am taking off from work to sort this out and once I have sorted this out I will no longer be your customer.

You got that right I will no longer bank with Standard Bank!

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Replies (1)
Standard Bank
Standard Bank's reply28 Nov 2018, 11:52
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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