EG
Emile G

1 reviews | Active since Sept 2014

13 Jun 2016, 13:21

Standard Bank... Worse worse and worse!

<p>Standard bank Durbanville. Poor poor service. I went in this morning to collect my statements, which I app**** for a couple of weeks ago. Their system was slow.... So I gave my ref numbers and asked if they could print and I will come in later to collect.... Specially for them! Do you think it was printed? I was given a big fat lip and said they will see what they can do!!! Goodbye Standardbank! </p>

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Replies (5)
Standard Bank
Standard Bank's reply14 Jun 2016, 06:44
Official

HELLO PETER TEMPLATES

Good day Emile

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply14 Jun 2016, 10:08
Official

Good day Emile

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********

Standard Bank
Standard Bank's reply15 Jun 2016, 06:05
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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**********

Standard Bank
Standard Bank's reply21 Jun 2016, 05:02
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

**********

Standard Bank
Standard Bank's reply21 Jun 2016, 05:02
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

**********