MB
Mike B
1 reviews | Active since Dec 2019
14 Aug 2023, 17:11
Standard bank worse than Escom?
I have been trying to call Std bank cell phone banking for 6 days in a row, spending 48 mins and longer each day. When I wanted to log into the banking app, the following message showed: Your account is disabled, please contact your service provider— since June 12 I have been in contact with std bank regarding my std bank account. This is the worst service I have received in any business- even after writing to Hello Peter several times
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Aug 2023, 17:19Dear Mike
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Aug 2023, 17:19
Official
Dear Mike
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
16 Aug 2023, 15:41Good day Mr. De Beer
Our team has made multiple attempts to contact you. May you kindly provide us with a suitable time for our team to reach out.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team
Our team has made multiple attempts to contact you. May you kindly provide us with a suitable time for our team to reach out.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's reply16 Aug 2023, 15:41
Official
Good day Mr. De Beer
Our team has made multiple attempts to contact you. May you kindly provide us with a suitable time for our team to reach out.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team
Our team has made multiple attempts to contact you. May you kindly provide us with a suitable time for our team to reach out.
We will await your response.
Kind Regards
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
17 Aug 2023, 12:59Dear Mr. De Beer,
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We trust that you will be able to get back to us should you still require further assistance from the team.
In the meantime, we will be closing the matter but we do hope you will contact us in the future.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We trust that you will be able to get back to us should you still require further assistance from the team.
In the meantime, we will be closing the matter but we do hope you will contact us in the future.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply17 Aug 2023, 12:59
Official
Dear Mr. De Beer,
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We trust that you will be able to get back to us should you still require further assistance from the team.
In the meantime, we will be closing the matter but we do hope you will contact us in the future.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
We trust that you will be able to get back to us should you still require further assistance from the team.
In the meantime, we will be closing the matter but we do hope you will contact us in the future.
Kindest regards,
Standard Bank Social Media Team