Standard bank works with ********!!!!!!

Can anyone explain to me... It's so easy for ******** to take money out of your own standard bank account but my god it's impossible to get your money back Maybe you work with ******** because they are the ones that always win not the loyal customers. Standard bank in Victoria West branch and account department can't help you as a client. I went to the branch and they let me call accounts department directly just to waste 30 minutes of my time. Now I must fill out dispute papers for my own money. Never again I'm telling you now you've just lost another customer because I already open a capitec account. My R1200 is gone and you can't do nothing about it. As from today you won't see another sent from me. I have problems from the moment I opened this account, can't you at least help me this one time and proof you care about customers and not only their money.This is my ID number ***. I'm still waiting for my money!!!!!!!!!!!!!!!!!!!!!!!!