RM
Richard M
1 reviews | Active since Apr 2026
22 Apr 2026, 14:18
Standard Bank Woodmead
I like Standard Bank and have had no troubles in the past. My low rating is for the service at Standard Bank Woodmead. As my cheque card was taken by a Standard Bank ATM, I went in to stop the card and request another one. The assistant (Booth 2) cancelled my only working card being my credit card. The problem is that it takes 7 days to order a new one. 9 days later I had not received it. The manager was as helpful as she could be, but having debt with the assistants in booths 1,2 & 3, I am ready to change banks.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Apr 2026, 14:26Dear Richard,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Standard Bank's reply22 Apr 2026, 14:26
Official
Dear Richard,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Standard Bank's replyOfficial
24 Apr 2026, 11:35Dear Richard,
We would like to thank you for giving us the opportunity to address your matter.
We appreciate you bringing this to our attention.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We appreciate you bringing this to our attention.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Apr 2026, 11:35
Official
Dear Richard,
We would like to thank you for giving us the opportunity to address your matter.
We appreciate you bringing this to our attention.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We appreciate you bringing this to our attention.
Should you require any further assistance, please do not hesitate to contact us.
Kindest regards,
Standard Bank Hello Peter Team
***