STANDARD BANK WONT UPDATE ITC EVEN AFTER 2 MONTHS OF PAYMENT

Item: Standard Bank
Rating: 1
Author: Thapelo M

was handed over by Standard Bank for failing to pay my loan amount on time and it has been a few years i had been struggling with my finances, finally on 29th May i called to make settlement arrangemnts and was given a settlemnt amount of R6282, which i paid in full same day, with *** which was given to me by CSS. as i write this today my account is in arrears and ITC not even updated it has been 2 months and they are still sending me messages to make payment arrangements.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

26 Jul 2019, 15:12

Dear Thapelo

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Standard Bank's reply26 Jul 2019, 15:12

Official

Dear Thapelo

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Standard Bank's replyOfficial

30 Jul 2019, 13:02

Dear Thapelo Maloka

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply30 Jul 2019, 13:02

Official